We become an extension of your company that helps you leveraging your existing technologies to deliver support to your customers. Our fixed cost model makes it easier for you to decide and take financial and business decisions.

We work closely with you as a team and integrate ourselves with your existing infrastructure. Our integration means and works with you to deliver the support needed for your clients. Using our dedicated support team and single point of contact mechanisms, you can imagine a team sitting right next door. Our integration includes - RMM and PSA tools, people, process, communication systems and anything needed. Our team of experts will perform a clear transition to ensure nothing left to complete the integration.

Based on the needs and integration needed, it shall take 24 to 48 hours.

We basically gather all the information from your environment including logins for PSA, RMM, IT Documentation, Emails and more. Ensuring we have 2 FA setup for each one of them and then provide services. We can explain more if needed.

Yes, we do it for our partners and everything is white labeled. We ensure it is performed and followed as a normal process from one of your own internal engineers.

We become a team member for you and a part of your service queue. You do it just like assigning it to one of your own engineer.

24X7 Support available at a fixed fee per month, will help you derive and decide your margins.
Pay as you go models help you get support whenever needed.
Customized NOC Services help you deliver the support, the way you want.
Certified Virtual Engineers will advise and consult on best practices for every technologies supported.

We are more than happy to provide White labeled services. Since you know your customers better, we encourage you interacting with them directly. You may ask the end users to send a ticket or task directly to us and it shall be taken care.

All we need, is access to the systems and single point of contact at your team to help us with all the relevant information to get started. Basically access to your PSA or service dashboard and Remote tools shall help us deliver support.

Let us understand your business model and we can help you with the best support needs whether it is a Pay as you Go or Fixed fee per month.

We encourage our partners to give access to your ticketing system or PSA tools that will help us document everything done which inturn can be billed to your end clients. We can also help you with the information over the email or any other way best suited.

Yes, we do it for our partners and everything is white labeled. We ensure it is performed and followed as a normal process from one of your own internal engineers.

We become a team member for you and a part of your service queue. You do it just like assigning it to one of your own engineer.

24X7 Support available at a fixed fee per month, will help you derive and decide your margins.
Pay as you go models help you get support whenever needed.
Customized NOC Services help you deliver the support, the way you want.
Certified Virtual Engineers will advise and consult on best practices for every technologies supported.

We are more than happy to provide White labeled services. Since you know your customers better, we encourage you interacting with them directly. You may ask the end users to send a ticket or task directly to us and it shall be taken care.

All we need, is access to the systems and single point of contact at your team to help us with all the relevant information to get started. Basically access to your PSA or service dashboard and Remote tools shall help us deliver support.

Let us understand your business model and we can help you with the best support needs whether it is a Pay as you Go or Fixed fee per month.

We encourage our partners to give access to your ticketing system or PSA tools that will help us document everything done which inturn can be billed to your end clients. We can also help you with the information over the email or any other way best suited.

Fixed fee differs for every service component offered including monitoring, monitoring + management and all included + service support.

We have policies in place for hiring and training in place. We completely understand the importance of right resources considering business. We perform stringent background checks, qualification checks and also validate the experience before hiring in our organization.

Yes

We have restricted access to our office space and it is again guided with certain processes. Our internet connections are secured and appropriate measures are taken including use of 2 Factor Authentications and usage of firewall in place.

Our Office is located in Mumbai, India.

We have a process including asess, design, implement, manage and support. We will estimate the project cost to you after an initial review and then work with you.

Yes