Privacy Policy

1. Introduction Welcome to MSP Heros. We at Futureplus Technologies are committed to protecting your privacy.
Futureplus Technologies (“us”, “we”, or “our”) operates mspheros.com (hereinafter referred to as “Service”).
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect
Personal Information: Name, email address, phone number, etc.
Usage Data: IP address, browser type, operating system, etc.
Cookies and Tracking Technologies: To enhance user experience and analyze website traffic.

3. How We Use Your Information
To provide and maintain our services.
To notify you about changes to our services.
To allow you to participate in interactive features of our services.
To provide customer support.
To gather analysis or valuable information to improve our services.
To monitor the usage of our services.
To detect, prevent, and address technical issues.

4. Legal Basis for Processing Personal Data We process your personal data based on the following legal grounds:
Your consent.
The performance of a contract.
Compliance with legal obligations.
Legitimate interests.

5. Data Sharing and Disclosure
Third-Party Service Providers: We may share your information with third-party service providers to facilitate our services.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

6. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

7. International Data Transfers Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

8. Your Data Protection Rights Depending on your location, you may have the following rights:
The right to access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.

9. GDPR Compliance For users in the EU, we comply with the General Data Protection Regulation (GDPR). This includes providing clear information about data processing activities, obtaining explicit consent where required, and ensuring data subjects' rights are respected.

10. CCPA Compliance For users in the US, particularly in California, we comply with the California Consumer Privacy Act (CCPA). This includes providing information about the categories of personal data collected, the purposes for which the data is used, and the rights of California residents to access, delete, and opt-out of the sale of their personal data.

11. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

12. Contact Us If you have any questions about this Privacy Policy, please contact us at info@mspheros.com